Q1: Is Founders a manufacturer-authorized dealer?

Yes. Founders holds manufacturer authorizations and partnerships with multiple international brands, providing original products and professional implementation support.

Q2: Does each product include manufacturer supporting documents?

Manufacturer authorization letters, catalogs, and related technical documents can be provided as required for procurement.

Q3: Can you assist with product selection?

We can provide professional selection advice and configuration planning based on user needs and application scenarios.

Q1: Do you provide complete system integration services?

Founders provides integrated services from needs assessment, planning/design, implementation, delivery, and operation and maintenance.

Q2: Can projects be customized?

Customized planning and integration can be provided based on site requirements and mission objectives.

Q3: Do you have past performance or reference cases?

Relevant project experience can be provided; some content will be summarized due to contractual restrictions.

Q1: Do you support government tender and procurement procedures?

Founders has government and project procurement experience and can support related procedures and documentation.

Q2: What is the approximate delivery lead time?

It depends on product type and project scale. A proposed schedule will be provided after requirements are confirmed.

Q3: Do you provide education and training?

Operation instructions and education/training support can be provided based on project requirements.

Q1: Do you provide warranty and maintenance?

Manufacturer warranty and related maintenance support are provided according to product type.

Q2: Do you provide long-term operation and maintenance services?

System maintenance, updates, and technical support services can be provided.

Q3: Do your projects involve confidentiality or special projects?

Some projects involve confidentiality agreements; related content will be provided as necessary according to the contract.

Q4: Do you provide material or equipment supply support?

Procurement and supply support for specialized materials and equipment can be provided as required.